Our Values

At the heart of our work is a different way of seeing. We don’t approach organizations as problems to solve, but as living systems with their own intelligence, rhythms, and potential.

Our values guide everything we do—from how we listen, to how we design interventions, to how we help organizations restore their flow and grow their resilience.

They are not just principles; they are practices. This is how we show up.

We See Organizations as Living Systems

We believe organizations are not machines—they are alive. Like forests or cities, they grow, adapt, and evolve. To thrive, they need care, connection, and flow—not just control.

Health is More Than Performance

True organizational health is about alignment, energy, and resilience. When the nervous system—communication, decision-making, feedback—is strong, the whole system flourishes.

Connection is the Core of Strength

Silos weaken. Flow strengthens. We help create deep internal alignment so strategies, teams, and actions move as one.

Governance is the Nervous System

Performance governance isn’t bureaucracy—it’s the nervous system that guides and integrates. We focus on making it healthy, responsive, and alive.

We Work Like Medicine

We’re not here to impose fixes. We’re here to listen, diagnose, and support healing. Our work helps organizations reconnect to their own intelligence and vitality.

Resilience is Grown, Not just Engineered

Lasting strength doesn’t come from rigid plans. It comes from the ability to sense, adapt, and respond. That’s what we help you build.

Who Are We

Global Expertise

We are a group of professionals with diverse backgrounds from different parts of the world, united by our passion for improving organizations.

Multidisciplinary Knowledge

Our expertise spans service & process management, IT, organizational change and transformation, bringing comprehensive solutions to complex challenges.

Scientific & Engineering Approach

We approach organizational improvement as both a developing science and an applied system engineering field—a key unique selling point that sets us apart.

Purposeful Impact

Our common purpose is to significantly improve the functioning of service organizations (SOs) through our combined expertise and methodologies.

Our Team

We have a strong track record of delivering complex global programs remotely as a team.
We’re experienced in operating within complex global organizations and across diverse international cultures.

Jakub Pikielny

Governance Architect
Transformation Manager
Program Manager
Enterprise Architect

Piotr Pikielny

Governance Architect
Financial Management Expert
Distribution Management Expert
Solution Architect

Johan Paulcén

Governance Architect
Process Architect
Compliance Expert

Sally Nevitt

Governance Expert
Solution Architect
Process Analyst
Project Coordinator

Mohsen Alam

Governance Expert
Solution Architect
Process Analyst
Project Coordinator