Growing Health of your Governance
Assessment, Improvement, Resilience
As explained in our other materials, how well Governance functions directly determines how well the entire Service Organization (SO) operates.
All aspects and Governance Controls listed in our methodology are always handled somehow in every SO.
The question to consider is: How well, or at which maturity level are they being handled? Or, in other words:
- Do the controls deliver what you need? Do they work fast enough? How much effort & resources does it cost to maintain them?
- Are they done ad hoc, relying only on the individual perception and experience of staff involved? (which could disappear once the staff leaves)
- Or are they done methodically, with dedicated attention, based on a well embedded practice, supported by modern technology?
We provide a framework of concrete Maturity Levels for every Governance Control, specifying the exact criteria that must be met to reach each level.
- When starting to work with you, we analyze your requirements as well as review each of your related controls using these criteria to confirm their Maturity Level.
- Doing so gets us a fast but comprehensive health check of your Governance practice relevant to the pain-points you want us to improve.
This health check assessment gives you and us crucial information at the start to ensure that your requirements can really be addressed, such as e.g.:
- Are all prerequisites to achieve your requirement already in place and working well?
- Is there any other capability that can help your improvement to be more effective and sustainable?
- In what sequence should the improvement be introduced to your organization to ensure biggest chances for buy-in and success.
We don’t want to just sell you a promise of an improvement – we want you to truly achieve it.
Hence, this thorough review at the start is essential.
Guidance To True Growth
To further ensure a successful improvement for you, our methodology provides the following guidance:
Maturity Level Progression
What are the realistic stages of improving each Governance Control. It is very important to remember that Maturity Levels cannot be skipped.
To achieve a higher level on any Governance Control, your organization must be ready for it = the previous level must first be fully reached.
As a comparison, to be able to run a marathon, you need to first be able to run 5km. Equally, to establish complete Present Oversight you must start by tracking crucial processes first.
Governance Control Dependencies
How do Governance Controls rely on each other to function well.
Some Governance Controls provide their capability & value based on functions taken care of by other controls.
Such controls cannot be effectively improved without first adequately improving their prerequisites. Some examples of this are:
- Forward Planning will have little value without first having good control over current performance (Present Oversight).
- Forecasting (Forward Visibility) cannot be effective without well-functioning oversight of past performance (Past Oversight).
- Past Oversight & Present Oversight of organization’s performance cannot be meaningful without tracking your assets & processes (Estate Inventory).
Understanding these dependencies can also provide insights as to why some of your previous improvements may not have had the desired effects and how to still achieve them.
Maturity Level Benefits
What exact improvements will you be getting by reaching each next level. Improving any Governance Control to each Maturity Level will bring you tangible gains and advantages.
Although your focus may be on your initial pain-point requirement, implementing its prerequisite foundation will visibly improve your organization as well.
Implementation Process
How and with what engagement to successfully roll out each improvement.
Before you commit to making any change, it is important to consider the optimal sequence of tasks & organizational changes for best possible effect. Similarly, it is crucial to understand if your organization is ready to engage its stakeholders with the required effort to ensure success.
Delivering Your Improvement
Using our method, we will quickly establish with you a very concrete proposal for our engagement, where you will know precisely:
- what changes should be done for most effective improvement – considering both pain-points & prerequisites;
- which exact benefits you will get with each change;
- what process will be followed to successfully implement the changes in your organization;
- what time & effort will be required from both you and us for each improvement.
You will also have control over our project delivery.
We work in clearly defined phases, where you review the deliverables of each phase before authorizing further work.
Our projects are tailor-made to what you need and the level of engagement you are willing to spend on it
Our Service Categories
With this approach our services are organized in 4 categories:
Incremental Improvement
Targeting one of your pain-points, an improvement on one of your Governance Controls along with necessary prerequisites.
A small to mid-sized project, we highly recommend beginning our cooperation with one of them.
Solution Scenario
Addressing a frequently encountered problem with a proven solution we have successfully implemented for our clients in the past.
A mid to large-sized project, see our Solution Scenarios section for more details.
Road Map Program
A tailor-made transformation path, starting from the initial assessment and designed to improve your organization in aspects most suiting the purpose you want to realize.
A multi-track program improving multiple of your Governance Controls and directly supporting your business development strategy.
New Organization
A green-field build of a new organization, with custom designed high functioning governance as a foundation from the start.
These programs support our clients in starting new business units or new practices, helping them to launch more effectively and in shorter time.
Our Unique Mindset
What we bring you is not only a governance methodology, expertise in organizational change and modern technology solutions. We bring our unique mindset on business success and on our clients.
Success is doing New & Better – not same & cheaper.
We believe that business success is not about doing more of the same thing cheaper but doing more of new / better / more valuable things. We want to be your enabled for that type of success.
Building your Strength – not your dependency.
We believe that our clients should not be long-term dependent on our support and technology, but that with our help they should become more resilient, capable and independent. We approach our clients as sports trainers & coaches approach top professional athletes.
Coaching Innovators to Thrive – not to follow.
We do not just want to solve a problem for you – we want to help you grow stronger to prevent & reduce problems, to better face your challenges ahead. This is why, when working with us you will see we are not bringing a consultancy army or trying to constantly sell you some high-end software.
Our projects are always targeted at very concrete points of your growth and spend only as much time and resources as necessary for that growth to happen.
Rooted in Trust – evolving the Possible.
Of course, we would like to develop long-term cooperation and partnership with our clients, but we would like to do it developing more of new / better / more valuable things for them, rather than keeping them dependent on the thing we do for them today.